Acton Town Medical Centre and Ground Floor Lanark Medical Centre- Patient Survey


Why we’re asking for your views

 

The GP contracst for ActonTown Medical Centre and Ground Floor Lanark Medical Centre has ended, and the current premises are no longer available for a new GP practice at this location.

We want your views to help us implement the change safely and fairly, including any support you may need, what matters most when choosing a new practice, and how we should communicate with you. If a practical opportunity arises to procure a new provider in future (for example if suitable premises become available), your answers will also help us understand what you would want from that service.

This survey will take 5-10 minutes to complete. Paper copies, translations and accessible formats are available and if you would like this survey in a different format please contact us by email: nhsnwl.communications.nwl@nhs.net


Closing date: 14th December




0% answered

About the proposed change

Select option
2.  

If the practice closes, what support would you want with registering at a new GP? (tick all that apply)

3.  

How important are the following when choosing a new GP practice? 

(rate each)

Distance/travel time:
Disabled access & facilities:
Continuity (seeing the same clinician):
Opening hours/evenings/weekends:
Interpreting/language support:
Online access (booking/repeat prescriptions) :
4.  

Do you have any specific access or support needs we should consider during dispersal? (tick all that apply)

5.  

Which communication channels work best for you about these changes? (choose up to two)

Maximum 20,000 characters

0/20,000

7.  

If suitable premises became available and we could run a procurement in future, which three features would matter most to you?

Maximum 20,000 characters

0/20,000

9.  

What’s the maximum one-way travel time you feel is reasonable?

10.  

How would you usually travel to your GP?