NHS North West London - Frailty Services Survey with Patient/Users


According to local health data, approximately 10-15% of the population aged 65 and above in north west London are living with moderate to severe frailty. This equates to roughly 160,000 individuals who require comprehensive and proactive care.

In order to proactively support the population, NHS North West London wish to make sure there is a high quality and equitable community frailty service across that is accessible for all residents aged over 18 and registered with a north west London GP practice.

The project team have worked with partners and colleagues to develop a specification that establishes the expected core offer for the community frailty service.

We would like to invite north west London residents to get involved in the development of this project by sharing your views on the draft specification. 

More information on the project can be found here: www.nwlondonicb.nhs.uk/cfsr


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Understanding of Frailty

1.  

Have you or your family member ever been given information about frailty from healthcare professionals?

If Yes:

Select option
3.  

Please rate how well you feel you understand the term "frailty"?

Access to Frailty Services

4.  

Where did you, or the person you care for, go to receive care from frailty services?

6.  

How easy is it to access frailty services in your area (e.g., falls clinics, dementia support, frailty assessments)?

7.  

Have you, or someone you care for, been referred to a frailty service (e.g., community, hospital, or social care services)?

If Yes:

8.  

How long did it take to be contacted after the referral?

9.  

How do you get to your appointments?